Payment Policy

Date of Issue: 21/11/2024
Registered Address: Unit 16, Mayfair Industrial Area, Maldon Road, Chelmsford, CM3 6LF, United Kingdom
Phone: +44 800 533 5499 Email: info@mottraminstallationgroup.co.uk

Mottram Installation Group maintains fair and transparent payment practices for all clients, suppliers, and subcontractors. This policy outlines our payment terms, accepted currencies, and procedures to ensure clarity and consistency across all projects.

This policy applies to all UK and international operations across broadcast, data, fibre, and security infrastructure installations.

• Invoices under £25,000: payment due within 14 days of the invoice date.
• Invoices over £25,000: payment due within 30 days of the invoice date.
• Deposits may be requested prior to work commencing at management’s discretion.
• All invoices must be settled in full by the due date stated.

For projects outside the United Kingdom:

• A 50% deposit is required upon receipt of the purchase order (PO).
• The remaining balance is payable prior to completion or handover, depending on project scope.
• Clients are responsible for any international bank transfer or conversion charges.

Mottram Installation Group accepts payments in GBP (British Pound) and in all major foreign currencies supported by Monzo Business, including:

USD (US Dollar), EUR (Euro), AED (United Arab Emirates Dirham), SAR (Saudi Riyal), QAR (Qatari Riyal), CAD (Canadian Dollar), AUD (Australian Dollar), NZD (New Zealand Dollar), INR (Indian Rupee), RON (Romanian Leu), SEK (Swedish Krona), DKK (Danish Krone), NOK (Norwegian Krone), CHF (Swiss Franc), PLN (Polish Zloty), and other currencies supported via Monzo Business SWIFT transfers.

Foreign payments are automatically converted to GBP at the prevailing Monzo/partner exchange rate, inclusive of any conversion fee applied by the bank.

• All invoices are subject to VAT at the prevailing UK rate unless exempt.
• VAT Number: 480 7083 83
• Invoices are issued electronically with clear project references and breakdowns.
• Paper copies available upon request.

Where Mottram Installation Group books or pays for travel, accommodation, or related client expenses, a 5% administrative fee will be applied to the total reimbursable amount.
This fee covers the coordination, reconciliation, and processing of these costs.

• Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, at 8% above the Bank of England base rate.
• Repeated late or non-payment may result in work suspension or service withdrawal.
• Reasonable recovery costs may be added where applicable.

Any invoice dispute must be raised within seven (7) days of receipt by emailing accounts@mottraminstallationgroup.co.uk.
Disputes will be investigated promptly and adjustments made where appropriate.

Mottram Installation Group aims to pay all verified supplier and subcontractor invoices within 30 days of receipt, subject to correct documentation.

Refunds are not offered once materials have been ordered or installation work has commenced, except at management’s discretion.

This policy is reviewed annually to ensure compliance with legal and financial standards.

Signed:
Mitchell Mottram
Managing Director
Mottram Installation Group
Date: 21/11/2024